- Shaking hands:
This winter we will not shake hands for health reasons, although we of course warmly welcome you.
- In the reception area you will find a contactless disinfectant dispenser.
- We also thoroughly disinfect and clean our apartments in advance.
- We also disinfect and clean public areas on a regular basis.
- Mouth and nose protection:
Please wear mouth and nose protection in public areas, as we do.
- Minimum distance:
We ask you to keep a minimum distance of 1 m.
- Check In:
You can also check in over the internet. The front door is open. We deposit the keys in the respective apartments.
- Payment in advance:
You are welcome to transfer your invoice in advance and thus avoid unnecessary contacts.
- Changed cancellation conditions:
We have adjusted our cancellation conditions due to the current situation.
Our cancellation policy in winter 2020/2021:
Free cancellation up to 3 weeks before arrival.
If a travel warning for our region applies in your country, which concerns your travel period, and you would have to be in quarantine after your departure, your booking can be canceled free of charge.
If you have COVID-19, you can also cancel free of charge. For this we need a medical certificate.
However, if our apartment house can be reached, but you do not want to travel due to the current situation, the regular cancellation costs will apply. The European travel cancellation insurance now insures Covid-19 diseases like any other unexpected illness.
Information sheet travel insurance (Europäische Reiseversicherung)